HotelESIM: Your global data, ready at check-in.

An eSIM is a digital SIM embedded in your phone. It activates by scanning a QR code, eliminating the need for a physical card, and connects you to a local carrier network.

Most premium smartphones from 2018 onward, including iPhone XS and newer, Google Pixel 3 and newer, and Samsung Galaxy S20+ and similar models. A complete list is on our compatibility page.

Upon payment, we'll email you a QR code. Simply navigate to 'Add Cellular Plan' on your phone, scan the QR, and your eSIM will install in under a minute.

Yes, absolutely. Your HotelESIM operates as a second line; your primary SIM remains active. You'll retain calls and SMS on your home number, while data flows via the eSIM.

Our plans are data-only. You can still make voice and video calls using apps like WhatsApp, FaceTime, Telegram, or any VoIP service over your HotelESIM data connection.

Yes. From your account, you can easily add data or days to your current eSIM profile, or purchase a new plan. Changes take effect in moments.

HotelESIM partners with top-tier local carriers in over 200 destinations, ensuring robust coverage in major cities, airports, and popular tourist areas.

No, our plans are prepaid and entirely commitment-free. The price you see is the price you pay, ensuring no unexpected bills upon your return to the hotel.

Not immediately upon installation. Your plan's duration commences only when you first connect to the destination network, ensuring you don't lose any valuable days.

Our 24/7 live support team is available from your account or our website. Most technical queries are resolved within minutes, much like a quick front-desk inquiry.

For most countries, no KYC or passport verification is needed. A few specific regions require additional documentation due to local regulations; this will be noted on the product page.

No, your WhatsApp number remains linked to your primary SIM. The eSIM simply provides data connectivity.

Yes, Personal Hotspot functionality is fully supported, allowing you to share your HotelESIM data with tablets, laptops, or even a travel companion's phone.

Yes, if the issue stems from our end, we provide a full refund. For partially used plans, a transparent prorated refund applies; full details are available in our refund policy.

Dial *#06# from your phone's dialer. If an EID (eSIM Identifier) appears, your device supports eSIM. You can also quickly check our device compatibility page.

Country-specific plans are valid only in that particular nation. Regional plans, such as Europe, Asia, or Global, cover multiple countries, with exact coverage details listed on each product page.